Request for proposals for the appointment of a service provider to provide contact centre solution services to the Unemployment Insurance Fund for a period of thirty- six ( 36) months- Question and Answers
Appointment of a service provider to provide contact centre solution services to the Unemployment Insurance Fund for 36 months. Contact centre technology platform, telephony, CRM, AI- enabled solutions, cloud infrastructure, software licences, support services, overflow capacity of up to 250 seasonal agents, call recording storage, reporting and monitoring functionality.
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RFP for contact centre solution services for UIF for 36 months. Closing date 30 September 2026 at 11h00. Briefing session on 15 September 2026. Bidders must price for maximum scenario of 250 seasonal agents. Pricing schedule SBD 3. 3 is for evaluation. No extension of closing date. Functionality threshold is 70 points. Specific goals: Black ownership 100% (5 points), Women ownership **** (2 points), EME/QSE Black owned **** (3 points).
The threshold to proceed to phase 3 of the evaluation is 70 points on the functionality. Bidders will be evaluated out of 100 points on functionality.
Site inspections must be according to the documentation submitted at the time of request on provisional awarding. This address cannot be replaced over the course of the 3 year contract.
Failure to submit a completed sbd3. 3 with a total bid price inclusive of vat, the bid will be immediately disqualified.
Lease Agreement for telecommunication transaction to secure suitable office accommodation in Orkney /Klerksdorp 542m office space with parking for approximately 12 vehicles. The property must be located within a 3- 5 km radius of the mew Orkney Northwest for a period of 5( five) years
Internet and firewall services Internet and firewall services
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Bids are invited for managed internet and firewall services for 60 months. Key requirements include 250 mbps primary fibre and 250 mbps secondary wireless backup link with BGP/HSRP failover, 99. 9% uptime, and uncapped internet breakout. The service must align with NIST functions, integrate with WCPP Sentinel SIEM, and include managed firewall/IDS/IPS services with 12-month log retention. A compulsory information session is scheduled for 14 September 2026. The closing date is 21 October 2026 at 11:00.
The WCPP undertakes to pay valid tax invoices in full within thirty 30 days from statement date for services rendered.
The tenders will be evaluated by the bid evaluation committee and adjudicated by the bid adjudication committees of the western cape provincial parliament taking into account terms and conditions of the tender and those set out in the preference certificate in line with the pppfa regulations of 2022.
Bidders must submit a valid, original SARS tax clearance certificate or PIN, and for consortia, all parties must submit valid, original tax clearance certificates.
A compulsory information session will take place on 14 september 2026 at 10: 00am, on ms teams.
Bids without the required documents will not be considered, and failure to comply with nonnegotiable requirements will deem the bid non responsive.
Suppliers are invited to provide a quote to supply and deliver ewon cosy 4g lte devices. The closing date for quotations is 11 September 2026 at 12:00. All prices must be quoted in ZAR. Evaluation includes administrative responsiveness and price, with the lowest price scoring the highest points. Preference points are allocated based on B-BBEE status.
Suppliers with the lowest price offered will score the highest points. suppliers with the lowest price offered will score the highest points.
Suppliers must ensure they meet all administrative responsiveness criteria and be registered on the Sentech supplier database. suppliers are required to ensure that they meet all the administrative responsiveness criteria.
Failure to meet all administrative responsiveness criteria or not completing Annexure 1 will result in disqualification. bidders that do not comply with all the above criteria will not be evaluated further.
09/04/2026 - SOUTH AFRICA | KZN | PIETERMARITZBURG
Kwazulu Natal Public Works
Telecommunications
Znq 59/26/27
Wireless access points Forty- nine Aruba wireless access points for the eThekwini region, ministry, district office, and head office.
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Sita accredited service providers are invited to quote for 49 Aruba wireless access points for the eThekwini region. The closing date is 11 September 2026 at 11h00 am. A compulsory briefing meeting is scheduled for 08 September 2026 at 10h00 am. The evaluation uses a preference point system of 80/20 (price/specific goals), and bidders must be registered on the SITA RFB740 transversal contract.
The preference point system for this bid is 80/20 where 80 points is for price and 20 is for specific goals. the preference point system for this bid is 80/20 where 80 points is for price and 20 is for specific goals.
The service provider must be registered on the SITA RFB740 transversal contract number of points allocated 80/20 system. the service provider must be registered on the sita rfb740 transversal contract number of points allocated 80/20 system
Late submissions will not be accepted. late submissions will not be accepted.
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