Ticketing System Support/ Ticketing System Maintenance/ Incident Management Services
REQUEST FOR QUOTATION PROVISION OF COMPREHENSIVE BUS AND RAIL TICKETING SYSTEM SUPPORT, MAINTENANCE, ENHANCEMENTS, INTEGRATION, AND UPGRADES FOR A DURATION OF 6 MONTHS ( Re - Advertisement )
provision of comprehensive bus and rail ticketing system support, maintenance, enhancements, integration, and upgrades for a duration of 6 months support and maintenance for bus and rail ticketing systems, **** smart pos devices, embedded EMV- compliant payment facilitation, clearing and switching software, system enhancements and upgrades, incident management, fault resolution, preventive maintenance, compliance reviews, disaster recovery readiness, operational reporting, knowledge transfer, integration assurance with SAP, STAR, TOMS, TDMS, GIS, omnichannels and legacy systems
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PRASA invites quotations for a 6-month contract to provide comprehensive support, maintenance, enhancements, integration, and upgrades for bus and rail ticketing systems, including **** smart POS devices and EMV-compliant payment software. Services include helpdesk, incident management, preventive maintenance, compliance audits, disaster recovery, knowledge transfer, and integration with SAP, STAR, TOMS, TDMS, GIS, and omnichannels. Bidders must meet mandatory compliance requirements, technical thresholds (70/100), and 80/20 preference points. No briefing session. Prices fixed for contract period.
The evaluation uses an 80/20 preference point system where a maximum of 80 points will be allocated for price and 20 points for the specific goals.
Bidders must meet mandatory stage 1 compliance requirements including completion and signature of all rfq documentation and demonstrated delivery of production support, maintenance, enhancements and/or integration for a live passenger rail and/or bus ticketing environment.
Failure to meet mandatory stage 1 requirement will result in disqualification and a score of zero for any main criterion. . . will result in disqualification.
Provision for flight operations management software programme, used for flight scheduling, generating quotations, billing, reconciling aviation projects/jobs and generating of monthly operational reports for a period of five ( 5) years
Flight operations management software programme
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Tender for flight operations management software for 5 years. Submission deadline: 27 August 2026, 10:00 AM. Non-compulsory clarification meeting: 13 August 2026, 10:00 AM via MS Teams. Tenders must be submitted electronically via the Eskom e-tendering site. A minimum score of 80% is required for functionality. Prices are scored out of 80 points, and specific goals (BBBEE) out of 20 points. Payment terms: 30 days for contracts below R50 million, 60 days for contracts above R50 million.
The deadline for tender submission is 27 August 2026 at 10:00 AM. Late tenders will not be accepted.
For contracts valued below R50,000,000, NTCsa is committed to paying suppliers within 30 days of receipt of undisputed invoices. For contracts valued above R50,000,000, NTCsa is committed to paying suppliers within 60 days of receipt of undisputed invoices.
Tenderers will be ranked by applying the preferential point scoring for the 80/20 system. NTCsa will add the score from pricing and specific goals together and rank the suppliers from the highest to the lowest. NTCsa may award the contract to a tenderer other than the highest scoring if objective criteria justify the award.
Tenderers must meet eligibility criteria, submit an electronic copy of the tender in PDF format, and a complete tender with commercial, financial, and technical information. A minimum score of 80 or more must be achieved for functionality scoring to progress to the next phase.
A non-compulsory clarification meeting will take place on 13 August 2026 at 10:00 AM via MS Teams.
Tenders may be disqualified if mandatory documents are not submitted, if tenderers have a conflict of interest, or if they are found not to have met the eligibility criteria.
Suitable and capable service providers are invited to bid for provision of goods and services ( event management) for the Dundee Horse Racing Track in Dundee, Endumeni Local Municipality 18 July 2026.
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