Appointment of a service provider for design, supply, implement and maintenance of a cloud- based microsoft teams integrated telephony and contact centre solution for a period of 36 months
Bid no 11 of 2026 Renew licensing support and maintenance of existing current cloud call centre system
Renew licensing, support and maintenance of existing current cloud call centre and intergrated ticketing solution for eight 08 users for a period of three years Renew licensing, support and maintenance for current call centre and ticketing system of the existing system: oconnect cloud contact centre
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The tender is for the renewal of licensing, support, and maintenance of a cloud-based call center and integrated ticketing solution for the Makhado Local Municipality. Bids must be submitted by April 7, 2026, at 12:00. The successful bidder will be required to sign a written contract form (MBD7). Bidders must comply with tax obligations and submit their unique personal identification number (PIN) issued by SARS. A compulsory briefing session will be held on March 12, 2026. The closing time for receipt of tenders is 10h00 on 26 march 2026. Late submissions will not be accepted. All submissions must be hand-delivered to the tender box. The contract is subject to the Preferential Procurement Policy Framework Act and Regulations, 2017, and the General Conditions of Contract (GCC).
The bid notice states, he closing time for receipt of tenders is 10h00 on 26 march 2026.
Bidders must ensure compliance with their tax obligations.
A compulsory briefing session shall be conducted as follows: date: 12 march 2026, 10h00 to 12h00
Supply, delivery and installation of new weighbridge, clinical psychologist services, renew licensing, support and maintenance of existing cloud call centre and integrated ticketing solution, supply, delivery and installation of 10MVA 22/66kv ****: Supply, delivery and installation of new weighbridge at Makhado landfill ****: Clinical psychologist services for Makhado Local Municipality for a period of three ****: Renew licensing, support and maintenance of existing cloud call centre and integrated ticketing solution for eight users for a period of three ****: Supply, delivery and installation of 10MVA 22/66kv transformer at main substation.
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Bidders must submit bids as per the specifications attached to the bid documents. Bids must be submitted on or before the closing date at Makhado Local Municipality Civic Centre, 83 Krogh Street, Makhado. Bids must remain valid for 90 days after the closing date. Required documents include a valid tax compliance status PIN, company registration documents, copies of company owners' IDs, proof of payment for municipal rates, and a CSD report. All service providers must register on the CSD. The municipality is not bound to accept the lowest or any bid.
The submitted tenders will be evaluated as per the above mentioned table.
Bids which are late, incomplete, unsigned, or submitted in pencil or by telegraph or facsimile or electronically by email, or not having the following documents attached for evaluation or not complying with the tender specifications, will not be evaluated, and will be disqualified: valid tax compliance status pin issued by sars a copy of company registration documents ck certified copycopies of company owners id books, not older than three 03 months certification. attach proof of payment for municipal rates not older and not owing for more than 03 months or formal lease agreement for rental premises or letter from the traditional authority in cases of nonratable areas. attach for both entity and directors of the company copy of central supplier database csd report. nb: all service provider doing business with makhado municipality are required to register on the csd central supplier database. a copy of a certified copy will not be accepted.
Re- advertisement: renew licensing, support and maintenance of existing current cloud call centre and integrated ticketingsolution for eight ( 08) users for a period of three years
Tender for subcontractors for routine road maintenance of national routes in ****: Plant hire, including a crane truck, mobile hydraulic lift, 8 kVA generator, and cable fault locator and the supply and delivery of LV cable joints, sleeves, ferrules, and related ****: Removal of concrete debris, excavation for cable trenches, and backfilling of excavated trenches. SC2061102: Supply and installation of materials and equipment for preventive maintenance work, welding and strapping of access points, and supply and installation of pole ****: Supply and installation of materials and equipment for preventive maintenance work, welding and strapping of access points, and supply and installation of pole ****: Supply and placement of concrete bedding and encasement of cables in the trench using class **** ****: Supply and installation of materials and equipment for preventive maintenance work, welding and strapping of access points, and supply and
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Tender for subcontractors. Mandatory briefing session on March 12, 2026. Closing date for submissions is March 26, 2026. Failure to submit Form A1. 1 by March 10, 2026, may result in the tenderer being deemed non-responsive. All submissions must be hand-delivered to the tender box.
The bid notice states that the closing time for receipt of tenders is 10h00 on 26 March 2026.
The tender invites tenders from EME subcontractors who are black youth, black women, black military veterans, or black persons with disabilities.
The tender notice mentions a compulsory briefing session.
Contact Center/ Call Center Solution/ Based Microsoft Teams Telephony And Contact Center Solution/ And Maintenance For 36 Months
Appointment of a service provider for design, supply, implement and maintenance of a cloud- based microsoftteams integrated telephony and contact centre solution for a period of 36 months
Appointment of a service provider for design, supply, implement and maintenance of a cloudbased microsoft teams integrated telephony and contact centre solution for a period of 36 months.
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The bid is for a cloud-based Microsoft Teams integrated telephony and contact center solution for 36 months. A virtual compulsory briefing session is scheduled for March 12, 2026. Bids must be submitted by March 30, 2026, at 11:00. The solution includes cloud-based telephony, contact center services, and support. The successful bidder must provide support and maintenance for 36 months. The evaluation criteria include compulsory requirements, functionality, technical specifications, and a live presentation. The bid requires the completion and signing of specific documents. The bidder must hold its proposal valid for 120 days.
The bid notice states he successful bidder must provide support and maintenance including upgrades for a period of thirty six 36 months.
The bid notice states bidders will first be evaluated in terms of the minimum requirements gatekeepers. bidders who do not fulfil all the requirements or do not submit the requireddocuments will be disqualified. those who fulfil all the minimum requirements orhave submitted the required documents will be further evaluated on criterion 2which is the functionalitytechnical specification.
The bid notice states bidders will be evaluated out of 70 points. the minimum threshold is 60 points. bidders who score less than 60 points on functionality will therefore be disqualified.
The bid notice states he maximum penalties for poor performance and other noncompliance to the contract will be limited to 20 of the total monthly invoice fees, for service level agreement target not been met.
The bid notice states virtual compulsory briefing session 12 march2026 at 10: 00briefing session link: https:teams. microsoft. commeet35392169985044pfcotnmqhoeh3oucyjt.
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Welcome to BidHits. Start by adding a few key words. Just type what you sell.
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Unaided survey with 1041 active users, conducted through 30/04/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".