The bid is for the appointment of a professional security service provider to render physical security guarding services at Artscape and Epping premises for 36 months. A compulsory briefing session is scheduled for November 21, 2025. Bids must be submitted by December 5, 2025, at 13:00 PM. The successful bidder must provide proof of registration on the National Treasury's Central Supplier Database (CSD). The proposal must remain valid for 150 days. The successful bidder will assume total responsibility. The security service provider shall provide all labour, supervision, material and equipment necessary to perform and complete the service. The security service provider must furnish the client with its standards of conduct that the security personnel will abide by. The security service provider shall provide each employee with a photo identification card. The card must have amongst other the following information: the name of the security service provider name and surname of the employee private security industry regulation authority number psira. The security service provider must be registered with the private security industry regulatory authority psira to perform security services. Each security officer utilized shall have the necessary training and be registered with psira. The security service provider shall provide all necessary documents required to perform services to the security personnel, within ten days after the contracts effective date. Payment shall be made on a monthly basis, at the end of each month, for work previously performed and upon proper invoicing and accepted reporting. The security service provider shall, at its own expense, secure and maintain the insurance coverage required by law and by the general conditions. The client shall make a suitable workspace available to the security service provider at artscape and epping. The client shall furthermore make available a suitable lockerroom to the security guards. The security service provider shall provide the client with written reports relating to key performance indicators and other matters in such form including but not limited to electronically transmitted spreadsheet formats or otherwise as may be reasonably agreed upon from time to time and at such frequency as required by the client from time to time, including but not limited to cost minimization activities, service exception reports, satisfaction and performance surveys, periodic service requests and monthly call centre logs with issue status reports. On a quarterly basis the security service provider shall provide a spreadsheet to the client, listing the name and id number or other unique identifier of each employee assigned to the property, indicating the location of deployment. As part of the security service providers hiring process, they shall be responsible for screening prospective employees. Such certifications shall be noted on the quarterly reports and shall be available to the client immediately upon request. Any unusual events will be summarized briefly in the occurrence book maintained at the site for identification of the principals later if further investigation is needed. An extraordinary single incident report must be completed when a firearm is discharged, someone is injured, or a major criminal act or significant event occurs. Security guards should consult with contract supervisors to determine when a special report may be required. Any incident that requires an extraordinary single incident report will also be verbally reported to the site security manager immediately after the incident occurs. Written monthly reports for the client detailing the previous months security related activity and crime incidents that occurred at each post shall be submitted. Specific tables, charts, summaries, etc shall be included in these reports. A detailed tracking and investigation system ensuring the thorough and professional monitoring and resolution of all complaints brought forth regard
The duties covered by this specification covers the provision of a 24hour professional security services to the artscape centre at cape town foreshore as well as the décor stores at epping industria for a period of thirtysix 36 months.
Payment shall be made on a monthly basis, at the end of each month, for work previously performed and upon proper invoicing and accepted reporting.
The supplier warrants that the goods supplied under the contract are new, unused, of the most recent or current models, and that they incorporate all recent improvements in design and materials unless provided otherwise in the contract. The supplier further warrants that all goods supplied under this contract must have no defect, arising from design, materials, or workmanship except when the design andor material is required by the purchasers specifications or from any act or omission of the supplier, that may develop under normal use of the supplied goods in the conditions prevailing in the country of final destination. This warranty must remain valid for twelve 12 months after the goods, or any portion thereof as the case may be, have been delivered to and accepted at the final destination indicated in the contract, or for eighteen 18 months after the date of shipment from the port or place of loading in the source country, whichever period concludes earlier, unless specified otherwise.
Proven relevant experience and success, as well as the ability to deliver a reliable, efficient and effective service will be important considerations.
The security service provider must be registered with the private security industry regulatory authority psira to perform security services. Each security officer utilized shall have the necessary training and be registered with psira.
If the supplier fails to deliver any or all of the goods or to perform the services within the periods specified in the contract, the purchaser must, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance.
The successful bidder should have a western cape based security operational office within a radius of 60 km from the artscape and epping premises, which will be inspected by the client representatives, prior to the award ing of the contract.
