Service Excellence Tenders

Payment will only be processed upon completion of the training, the submission of invoice, attendance registers and certificate of attendance.

The facilitator must have a post graduate qualification in human resources or labour law have five 5yrs of facilitator experience.

e fines and penalties for noncompliance

Bids must be delivered by the stipulated time to the correct address. Late bids will not be accepted for consideration. The tender box shall be locked at exactly 12:00 noon and tenders arriving only a second after 12:00 or any time thereafter will not be accepted under any circumstance.

Payments shall be made promptly by the purchaser, but in no case later than thirty 30 days after submission of statement by the supplier. Payment will be made in rand unless otherwise stipulated.

The contractor shall remain responsible for the completion of any purchase order or installation project issued before the expiry of the contract period, including all warranty, defects liability, and contractual obligations applicable to such work.

Submissions will be evaluated and the contract awarded in accordance with the SCM regulations, MFMA, Preferential Procurement Policy Framework Act and the Preferential Procurement Regulations 2022 and other applicable legislation, the General Conditions of Contract GCC and, if applicable, any other special conditions of contract. The bid will be evaluated on the following stages: Stage 1 Administrative requirements, Stage 2 Functionality, Stage 3 Price and Special Goals.

Bidders will be evaluated on functionality to determine their ability, experience and capacity to successfully execute the contract. Only bidders who achieve the minimum threshold of 80 points out of 100 points for functionality will proceed to the price and preference points evaluation stage.

Subject to GCC clause 3. 25, if the supplier fails to deliver any or all of the goods or to perform the services within the periods specified in the contract, JCT shall, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance.

Prospective bidders are required to conduct a comprehensive site inspection prior to submitting their bids. Failure to attend a mandatory site inspection, where applicable, may result in a bid being declared nonresponsive.

Joburg City Theatres reserves the right to disqualify any bidder which does any one or more of the following: Bidders who do not submit a valid tax pin issued by SARS, on the closing date and time of the bid. Bidders who submitted incomplete information and documentation according to the requirements of this bid. Bidders who submitted information that is fraudulent, factually untrue or inaccurate.