SOUTH AFRICA | GP | PRETORIA
Appointment of an accredited service provider to maintain and provide a secure, cost effective voip telephone solution
Appointment of an accredited service provider to maintain and provide a secure, cost- effective VoIP telephone solution covering all Ditsong Museums of South Africa sites for three years. Hosted cloud VoIP telephone solution, unified communication services, minimum 200 user extensions, speed dials, extensions and PIN codes, telephone budgeting, audio conferencing, music on hold, automated voicemail attendant, call history, queuing and automatic call distribution, VoIP mobile and laptop applications, MS Teams integration, voice recording, dashboards, 30 handsets, 18 PoE switches, VLAN configuration, support and maintenance.
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Appointment of an accredited service provider for a secure, cost-effective VoIP telephone solution covering all DMSA sites for 36 months. Compulsory briefing session on 10 November 2026 at 11:00 AM. Bids close 26 November 2026 at 11:00 AM. Two-envelope system: technical and financial bids. Minimum 70 points for functionality. 80/20 preference point system. Requires company profile, CSD registration, tax compliance, reference letters, financial statements, fleet proof, and CVs. Payment within 30 days of invoice.
Bids must be submitted before 11:00 AM on the closing date. bid documents must be submitted before 11: 00 am on the closing date of the tender.
Payments are made within 30 days of receiving an invoice. payments will be made within 30 days of receipt of an invoice with all required supporting documents as per the service level agreement.
The proposal must include a warranty period for VoIP equipment of at least three years. the proposal must include a warranty period for the voip equipment for at least three 3 years.
The 80/20 preference point system applies, with 80 points for price and 20 for specific goals. the lowest acceptable bid will score 80 points for price and the remaining 20 points for specific goals status.
Bidders must score at least 70 points in functionality evaluation to proceed. bidders must score a minimum of 70 points or more points to qualify for further evaluation on price and preference points.
Penalties are calculated using the current prime interest rate for each day of delay. deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate.
Clarification requests must be received no later than one week before the bid deadline. dmsa will respond on email to any request for clarification of the tender documents which it receives no later than one 1 week prior to the deadline for submission of bids.
Failure to submit required documents or arrive on time for the briefing session can lead to disqualification. bidders arriving 30 minutes late will not be allowed into the briefing session.