Appointment of the service provider to support and maintain the video conferencing system in the Presidency ( boardrooms 108, 144, and 145) for a period of 3 years.
Appointment of a service provider to support and maintain the video conferencing system in the Presidency boardrooms for a period of 3 years. Support and maintenance services for video conferencing systems in boardrooms 108, 144, and 145, including troubleshooting, repair, replacement of faulty equipment, ensuring operational status of cameras, microphones, and touch panels, managing changes and configurations, firmware and software upgrades, health checks, and providing loan equipment.
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The Presidency seeks a service provider for a 3-year contract to support and maintain its video conferencing systems in boardrooms 108, 144, and 145. Services include after-hours support, on-site technicians during VIP meetings, troubleshooting, equipment repair/replacement, ensuring operational status of cameras, microphones, and touch panels, firmware upgrades, and quarterly health checks. Bidders must demonstrate experience, have ISO 9001:2015 and ISO 27001:2022 certifications, and OEM accreditation. Evaluation uses an 80/20 point system, with 65 points minimum required for technical evaluation. A compulsory briefing session will be held via Microsoft Teams on 08 June 2026 at 10:00 AM. Bid enquiries must be submitted by 10 June 2026, 10:00 AM.
The Presidency undertakes to pay out in full within thirty days (30) after all valid claims for services rendered to its satisfaction upon presentation of substantiated claim/invoice, according to the payment schedule agreed upon in the contract.
The bid will be awarded to the bidder who scored the highest points in terms of price and specific goals.
The company must be ISO 9001:2015 certified, ISO 27001:2022 certified, and have Crestron OEM accreditation. The assigned technician must have experience in ICT networking and video conferencing technologies, with a Crestron programming certificate.
The document clearly states there is no requirement for sample submission.
Failure to comply with requests for additional information within three working days may invalidate the potential service provider.
Request for quotation ( rfq) for the agreement /contract needed for a period of 36 months for the repairs of an s1 remote control equipment ( signal) in the kzn region on an as and when required basis
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