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The Road Accident Fund (RAF) requires a cloud-hosted 250TB loan storage solution with support services for a period of 12 months. The service provider must host the storage in their Midrand data centre, ensuring connectivity to RAF's cage. Billing will be based on TB usage. The scope includes data migration from HP-UX, Citrix XenServer, and Windows Server environments, ensuring connectivity and continuity. The solution must comply with POPIA, ISO ****, and ISO ****, and be hosted within South Africa. Data governance and ownership remain with RAF. The HPE Alletra MP **** storage array must meet specific requirements including minimum usable capacity, full warranty coverage, scalability, and high availability. The bidder must demonstrate capability in data migration and provide hosting, power, and environmental details. Network and infrastructure integration, including cables and SFPs, is required. Full support services, including 24/7 support and guaranteed SLAs, are expected. The solution must support encryption, audit logging, and integration with RAF's SIEM. Monitoring and reporting, including monthly service reports, are also required. Bidders must complete SBD 4 (Bidders Disclosure) and provide a total bid price. Enquiries can be directed to bacsecretariat@raf. co. za.
The bid notice does not explicitly state a delivery deadline for the loan storage solution. It mentions the contract period is for twelve months.
The bid notice states that RAF will be billed on consumption based on TB usage, but specific payment terms are not detailed.
The bid notice states that the bidder must provide full warranty coverage for the entire duration of the loaned solution contract, including replacement of faulty components, access to OEM engineering support, and firmware/software updates. The warranty must explicitly detail return/repair turnaround times (RTOS).
The bid notice mentions that RAF may process an award from the responses, but the specific award criterion is not detailed.
The bid notice states that the service provider must be an eligible, registered service provider in terms of the applicable laws of the country and included in the National Treasury Central Supplier Database. It is expected that bidders have their tax matters in order, and companies or directors listed on the National Treasury register for restricted suppliers and/or tender defaulters will be automatically disqualified.
The bid notice does not specify any penalties for non-compliance or late delivery.
The bid notice does not specify a deadline for challenging the bid.