Conference Call Tenders

The closing date and time for receipt of this tender is the 16 April 2026 at 12h00.

The purchaser shall make payment for the services rendered in accordance with the terms and conditions of the contract, within 30 thirty days after receipt of an invoice.

The supplier warrants that the goods supplied under the contract are new, unused, of the most recent or current models, and that they incorporate all recent improvements in design and materials unless provided otherwise in the contract. The supplier further warrants that all goods supplied under this contract shall have no defect, arising from design, materials, or workmanship except when the design andor material is required by the purchasers specifications or from any act or omission of the supplier, that may develop under normal use of the supplied goods in the conditions prevailing in the country of final destination.

This tender will be evaluated based on the following criteria: 1. Administrative compliance 2. Mandatory requirements 3. Functionality 4. Price and preference points

Only those tenderers who satisfy the following mandatory criteria are eligible to submit tenders: a who is an individual electronic communications service (IECS) license holders in South Africa issued by ICASA proof of licenses to be submitted with tender and b who is an individual electronic communications network services (IECNS) license holders in South Africa issued by ICASA proof of licenses to be submitted with tender.

NB: there will be financial penalties if the standards are not met. Eg. in the cases that the internet is down and telephones are offline for more than two days. Not unless the cause of downtime is beyond the ISP's control

The briefing session will be held as follows: Date: 24 March 2026 Venue: 29 Hilton Avenue Time: 10h00 Site to be visited: NA

Tenderers aggrieved by tender award decisions taken by Umngeni Local Municipality, may lodge an appeal within 14 days of the date of the award advertisement.

The goods are to be delivered to the information, communications and technology unit, 2nd floor, a s chetty, 333 church street, pietermaritzburg, within 14 days from date of receiving an official purchase order.

The 12 months guarantee on workmanship from the date of project completion.

The tender shall be evaluated on a two stage evaluation system, stage one functionality and stage two **** preference point system.

The msunduzi municipality hereby invites tenders from suitably qualified and experienced tenderers to propose a suitable, costeffective solution for the supply, installation and maintenance of a cloudhosted private automated branch exchange pabx telephony services for the msunduzi municipality.

Failure to comply with the above, penalties in the amount of **** per calendar day including vat shall be imposed.

A compulsory tender briefing meeting will be held at 10h00 on thursday, 12 february 2026, in auditorium no. 1, 1st floor, bessie head library, 260 church street, pietermaritzburg, ****.

Any service provider aggrieved by decisions or actions taken by the municipality must lodge within fourteen 14 calendar days of the date of the decision or action, a written objection or complaint to the municipal manager supply chain management.