Membership Tenders

The bid notice states that proposals must be submitted by 23:59 on 13 May 2026. submission of proposal by 23h59.

The bid notice states that the last day for submitting tender document clarification questions is 11 May **** may 2026 last day for submitting tender document clarification questions.

The bid notice states that the contract shall be for a period of three 3 financial years, commencing 1 April 2026 and ending 31 March 2029, subject to satisfactory performance.

The potential service provider should have an established infrastructure, networks and capacity to effectively and efficiently manage an ethics and fraud confidential hotline, operating 24 hours a day, 365 366 days a year. The platform should be easily accessible and provide reliable and innovative channels of whistle blowing. These channels should include but may not be limited to telephonic, and email communication. The potential service provider should provide reports soon as possible no later than 24 hours after the issue has been logged. Mandatory requirements include: Detailed pricing per financial year including escalation. Project plan and methodology. The potential service provider should demonstrate proven experience and expertise through history and past and present clients in the ethics and fraud confidential hotline operations by submitting a minimum of two 2 written, signed verifiable reference letters on company letterhead from clients where work of a similar nature was undertaken and must be prepared to take the Merseta representative on a site visit to such customer premises. Company profile demonstrating the below: A minimum of three 3 years experience in ethics/fraud hotline services experience within the public sector or large organisations. Proof of 24/7 operational capacity. Full details of their marketing campaigns in relation to the ethics and fraud confidential hotline and awareness systems, inclusive of a basic marketing campaign and enhanced options. The potential service provider should be accredited by the Ethics Institute of South Africa or any other relevant organisation. In addition, the service provider should be a member of a recognised professional body. Valid certification copies must be attached. Examples of the organizations reports should be included.

The potential service provider must be prepared to take the Merseta representative on a site visit to customer premises where work of a similar nature was undertaken.

The bid notice states that the period required for delivery must be indicated.

The **** preference point system is applicable, with 80 points for price and 20 for specific goals.

Bidders must ensure compliance with their tax obligations.

The expected date of delivery is March 2026, as stated in the bid notice.

Payment will be made 30 days after delivery of goods of services, according to the bid notice.

All responsive tender offers shall be evaluated in terms of price and sanas specific goals, as stated in the bid notice.

The service providers must submit a company profile, stipulating comprehensive company profile competency in labour law and demonstrating their competency in illustration of capability and labour law and must illustrate their understanding of the services capability and understanding of the required as stated under the scope of services required as stated under the work, according to the bid notice.