Security Agent Tenders

The tender documents must be submitted by 11:00 on 18 June 2026.

MISA does not pay any amount in advance. The bidder will be paid within 30 days after receipt of a valid invoice, when the services have been fully rendered to the satisfaction of MISA, and this is done by means of electronic transfer directly into the bidder's bank account.

Bids are invited based on submission of proposal and will be evaluated in three stages, namely mandatory requirements, functionality, price and specific goals.

All four resources: manager, senior auditor supervisor, auditor and IT auditor must be members of the professional bodies, e. g. member of the Institute of Internal Auditors (IIASA) or Information Systems Audit and Control Association (ISACA) or South African Institute of Chartered Accountants (SAICA) etc. Attach proof.

All enquiries should be made at the briefing session and can also be made in writing five (5) working days before the closing date of the bid.

MISA will reject any proposal as nonresponsive that does not provide evidence of the specified mandatory requirements.

The bid response documents may be deposited in the bid box situated at the Unemployment Insurance Fund, Absa Towers, Ground Floor, 230 Lillian Ngoyi Street, Pretoria, ****, by the closing date of May 14, 2026, at 11:00.

The method and conditions of payment to be made to the supplier under this contract shall be specified in the Special Conditions of Contract (SCC). Payments shall be made promptly by the purchaser, but in no case later than thirty (30) days after submission of an invoice or claim by the supplier.

The supplier warrants that the goods supplied under the contract are new, unused, of the most recent or current models, and that they incorporate all recent improvements in design and materials. This warranty shall remain valid for twelve (12) months after the goods have been delivered and accepted, or for eighteen (18) months after the date of shipment, whichever period concludes earlier, unless specified otherwise in SCC.

Points for this tender shall be awarded for Price (90 points) and Specific Goals (10 points), utilizing a 90/10 preference point system.

Bidders must provide a detailed project plan, demonstrate specialized experience in the contact centre environment with reference letters, and showcase the experience and competency of their management and support team. Technical staff must demonstrate relevant certification, training, or proven experience. Bidders must also ensure compliance with their tax obligations and submit their unique personal identification number (PIN) issued by SARS.

Subject to GCC clause 25, if the supplier fails to deliver any or all of the goods or to perform the services within the periods specified in the contract, the purchaser shall, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance.

The bid notice states that the services are required for periods of 36 months or 3 years, as and when **** Appointment of a travel agency as and when required for a period of 36 months, **** Provision of an mSCOA compliant integrated financial system for the period of 36 months, **** Appointment of a service provider for asset verification and preparation of a GRAP compliant asset register for 36 months. , **** Appointment of a panel of service providers for the provision of executive security service for the period of 36 months, **** Appointment of service providers to render electricity meter audit, replacement, and disconnections for a period of 3 years as and when required

The bid notice states that a preferential point system shall apply whereby this contract will be allocated to a bidder in accordance with the preferential procurement regulation 2022 and as defined in the conditions of bid in the bid document, read in conjunction with the preferential procurement of chief albert luthuli municipality, where **** points will be allocated in respect of price and **** points in respect of the chief albert luthuli municipal objectives.

The bid notice states that the service providers must comply with the VAT act.

The bid notice states that the period required for delivery is firm or ot firm.

This bid will be evaluated in two 2 phases: phase one: mandatory requirementsphase two: bidders passing all stages above will thereafter be evaluated on pppfa and specificgoals

Bidders must ensure compliance with their tax obligations. Bidders are required to submit their unique personal identification number pin issued by sars to enable the organ of state to verify the taxpayers profile and tax status.