RFP 196/2026: The Appointment of a Professional Service Provider To Conduct DBSA Annual Client Satisfaction Surveys Tender Volume , Annexure A - Pricing Schedule Compulsory Tender Briefing: 6 November 2026 **** via Microsoft Teams
Appointment of a professional service provider to conduct DBSA annual client satisfaction surveys Client satisfaction survey design, implementation, management, analysis, and reporting; hybrid survey methodology; digital engagement platform; quantitative and qualitative research; interactive dashboard development; benchmarking and trend analysis; implementation support and advisory services
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DBSA seeks a professional service provider to design and implement its annual client satisfaction survey (CSAT) for FY2026/27 and FY2027/28. Compulsory online briefing on 6 November 2026 via Microsoft Teams. Bids must be submitted electronically via OneDrive link, requested by email to ***@***. *. * date: 23 November 2026, 23:55. Bids must remain valid for 120 days. Evaluation: Stage 1 responsiveness, Stage 2 functionality (minimum 70/100), Stage 3 price (lowest price). Bidders must be registered on the CSD and provide tax compliance. The service provider must deliver surveys, dashboards, reports, and implementation support.
Bids must be submitted by 23 November 2026, 23:55. The closing date is 23th of november 2026 and closing time is 23h55pm.
The recommended preferred bidder will be the bidder with the lowest overall price in the third stage of the bid evaluation, after passing functionality and responsiveness stages.
Bidders must be registered on the Central Supplier Database (CSD) and provide a tax PIN issued by SARS. The requirement states: submission of registration with national treasury central supplier database csd summary report: bidder must be registered to do business with the dbsa.
Bids may be disqualified for non-compliance. The document states: failure to provide any of the above particulars may render the bid invalid and late bids will not be accepted for consideration.
Appointment of a professional service provider to conduct dbsa annual client satisfaction surveys
Appointment of a professional service provider to conduct DBSA annual client satisfaction surveys Annual client satisfaction survey ( CSAT) programme for 2026/27 and 2027/28 financial years, including survey design, implementation, analysis, reporting, interactive dashboard development, and implementation support
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DBSA seeks a professional service provider to design and implement its annual client satisfaction survey (CSAT) for 2026/27 and 2027/28. Compulsory briefing on 06 November 2026 via Microsoft Teams. Bids due 23 November 2026, 23:55. Electronic submission via OneDrive link. Minimum 10 years experience required. Technical evaluation threshold: 70/100. Award based on lowest price after passing functionality. Bids must remain valid for 120 days.
Bids must be submitted electronically by 23 November 2026, 23:55. The document states: closing date: 23th of november 2026 closing time: 23h55pm.
The recommended preferred bidder will be the bidder with the lowest overall price. The document states: the recommended preferred bidder will be the bidder with the lowest overall price in the third stage of the bid evaluation.
Bidders must have a minimum of 10 years experience in client satisfaction surveys. The document states: a minimum of ten 10 years proven organisational experience in the design and implementation of client satisfaction, customer experience, stakeholder perception, or related research programmes.
Written requests for clarification must be submitted three working days before the submission date. The document states: this must be done three 3 working days before the submission date.
Failure to submit all compulsory documents may result in disqualification. The document states: should all these documents not be included, the bidder may be disqualified on the basis of noncompliance.
Request for proposal for the appointment of a service provider to develop and implement an integrated marketing and communication strategy with a section on brand culture change management.
Appointment of a service provider to develop and implement an integrated marketing and communication strategy with a section on brand culture change management Integrated marketing and communication strategy, brand culture change management strategy, implementation plan, brand identity framework, customer and employer value proposition, brand governance framework, transformation roadmap, thought leadership framework
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RFP for developing and implementing an integrated marketing and communication strategy with brand culture change management for the Housing Development Agency. Bids due 20 November 2026 at 11:00. No compulsory briefing. Technical threshold 70 points. Price and specific goals evaluated on 80/20 system. Validity 120 business days. Queries by 09 November 2026. Submit in two sealed envelopes. Must register on CSD and be tax compliant.
Bids must be submitted by 20 November 2026 at 11:00. The document states: closing date 11h00am on 20 november 2026.
Bidders must provide a warranty that their response is true and correct. The document states: Bidders must provide a warranty as part of their responses to rfp that their responses to rfp are true and correct in all respects.
The evaluation uses an 80/20 point system. The document states: price and specific goals on an **** point system.
Bidders must meet technical threshold of 70 points. The document states: The minimum threshold for technical evaluation is 70, any bidder who fails to meet the minimum requirement will be disqualified.
No site visit is mentioned. The document states: compulsory briefing session no.
Queries must be submitted by 09 November 2026. The document states: queries should be submitted to ***@***. *. * on or before 16h30pm on 09 november 2026.
Bids may be disqualified for late submission or incorrect address. The document states: if a bid is late or delivered to the incorrect address, it will not be accepted for consideration.
Data Management Services/ Data Integration Services
Request for quotation appointment of a service provider to implement and operationalise data governance strategy, framework and data management for six ( 6) months
Appointment of a service provider to implement and operationalise data governance strategy, framework and data management for six months Data governance strategy and framework, data management capability, data quality, metadata management, master and reference data, data architecture, data security, data privacy, data lineage, data lifecycle management, customer 360, passenger count, integrated financial reporting, train tracking, Power BI dashboards, data pipelines, data models, business glossary, data dictionary
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PRASA seeks a service provider to implement and operationalise an enterprise-wide data governance strategy, framework, and data management capability for six months. Scope includes current state assessment, strategy and framework development, policies, data management implementation, data architecture, and priority initiatives (customer 360, passenger count, integrated financial reporting, train tracking). Requires full-time specialist resources. Evaluation includes mandatory compliance, technical functionality (70% threshold), and price/specific goals (80/20). Contract term is six months.
The evaluation uses a 80 points for price and 20 for specific goals system, with price calculated using the formula ps 80 1 pt pmin pmin.
Bidders must submit signed availability confirmation, completed annexure b, cvs, certified qualifications and relevant certifications for all seven resources and meet mandatory technical requirements including dama certified data management professional cdmp at practitioner level or above.
Failure to submit mandatory documents will result in disqualification: failure to submit a mandatory document below will result in disqualification. Also, failure to submit or meet any mandatory technical requirement below will result in automatic disqualification.
provision of gate management services for 5 years gate management services for West Coast National Park and Table Mountain National Park, including admission control, visitor entry and exit management, fee collection, cash reconciliation, gate operations, and related administrative duties
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Provision of gate management services for 5 years at West Coast National Park and Table Mountain National Park. Compulsory physical meetings on 9 and 10 November 2026. Optional site inspection at Boulders Gate. Bids due 24 November 2026 at 11:00. Must be submitted on official forms, no email or internet submissions. Minimum functionality score of 65 points required. 90/10 preference point system applies. Successful bidder must have office in Cape Town and for WCNP in Saldanha Bay municipality.
Bids must be delivered by 24 November 2026 at 11:00 AM. closing date: 24 november 2026 time: 11: 00
The bid will be evaluated in three phases, with price evaluated using the 90/10 preference point system. price will be evaluated using the **** preference point system
Bidders must score a minimum of 65 points out of 100 in functionality evaluation. bidders are required to score a minimum of 65 points out of a possible 100 to proceed to the second stagephase of evaluation
Optional site inspection will be at Boulders Gate. optional site inspection will be at boulders gate
Bids may be disqualified for late submission, incomplete information, fraudulent information, or failure to meet functionality threshold. sanparks reserves the right to disqualify any bidders who do not comply with one or more of the following bid requirements
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Methodology
Unaided survey with 1113 active users, conducted through 04/11/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
