RFQ ****: Provision of Telephone Management System for a Period of 6 months Subscription.
Provision of telephone management system for a period of 6 months subscription
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The South African Bureau of Standards (SABS) is inviting quotations for the provision of a telephone management system for a 6-month subscription period. The system must support Cisco Call Manager and Genesys Contact Centre solutions, include a billing module, AD integration, and be a SaaS model. Key features include visibility and reporting on usage and costs, monitoring of mobile voice and data, and integration with GSM networks. Mandatory requirements include submitting 5 reference letters, a detailed implementation plan, and evidence of completed contracts. Quotations must be submitted via email by 21st April 2026 at 11:00 AM in PDF format. The evaluation will be based on an 80/20 preference points system. Proposals must remain valid for 120 days. A non-disclosure agreement is required.
The closing date for submissions is 21st April 2026 at 11:00 AM. The bid notice states closing date specified on page 3 and later clarifies closing date and time 21st april 2026 @11:00 am.
The SABS will not make an upfront or advance payment. Payment will only be made in accordance with the delivery of service or goods that will be agreed upon by the SABS and the successful bidder. The bid notice states he sabs will not make an upfront or advance payment to a successful bidder. Payment will only be made in accordance with the delivery of service or goods that will be agreed upon by the sabs and the successful bidder.
The evaluation will be based on an 80/20 preference points system. The bid notice states only bidders who submitted quotations as per scope of work will be evaluated further on **** preference points system of 2022.
Bidders must provide 5 reference letters not older than 7 years, a detailed implementation plan with timelines, and evidence of completed contracts with their rand value in the last five years. The bid notice states all bids must comply with the mandatory requirements and failure to comply with any of these requirements will immediately disqualify the bid. The bidder must provide 5 reference letters not older than 7 years where the service was previously implemented or provided. A detailed implementation plan must be provided with timelines. Evidence of completed contracts rands value of contractsordersdeliveries completed by the company in the last five years.
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