Appointment of a service provider for the support and maintenance of the existing telephony infrastructure for the sadpmr for a period of thirty- six months
Support and maintenance of existing telephony infrastructure Telephony infrastructure support and maintenance
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Appointment of a service provider for the support and maintenance of the existing telephony infrastructure for the SADPMR for a period of thirty-six months. A virtual compulsory briefing session will be held on 03 July 2026 at 10:00 am via Microsoft Teams. Bids must be submitted by 17 July 2026 at 11:00 am at Corner Bonaero Drive and Cote d Azur Avenue, Kempton Park **** quoted must be valid for ninety days and inclusive of VAT. Bidders must be registered on the Central Supplier Database (CSD). Evaluation will be based on 80 points for price and 20 points for specific goals (e. g. , black women ownership, SMMEs, black ownership, Gauteng-based enterprises). The contract duration is 36 months.
Bids must be submitted not later than 17 July 2026 at 11:00 am.
The bid will be evaluated on a 80/20 principle, with 80 points for price and 20 points for specific goals.
Bidders must be certified for Microsoft Solutions Partner for Modern Work and submit contactable reference letters for Microsoft Teams support projects. Technicians must have a minimum of five years of experience and relevant certifications.
Bids may be disqualified if mandatory documents are not submitted, if the bid fails to comply with specifications, or if false or misleading information is provided.
Hosted telviva telephony, queuemetrics reporting and call cabinet recording services to support continued contact centre operations for a period of 12 months
Hosted Telviva Telephony, Queuemetrics Reporting and Call Cabinet Recording Services
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The Road Accident Fund (RAF) is seeking responses from Original Equipment Manufacturers (OEMs) or accredited partners for hosted Telviva telephony, Queuemetrics reporting, and call cabinet recording services. This is to support continued contact centre operations for a period of 12 months during a transition from an outsourced to an internal operating model. Bidders must be registered service providers with tax matters in order and not be on the national treasury register for restricted suppliers. The scope includes provision of telephony, reporting, recording, licensing, maintenance, support, managed connectivity, and integration with existing systems. Key requirements include continuity of services, support for reporting and monitoring, and retention of call recordings. Bidders must provide indicative onboarding and implementation timelines, and information on support availability, escalation processes, and SLA commitments. A pricing schedule for various services over 12 months is required. Interested bidders must submit confirmation of OEM status or accreditation, proof of accreditation, their proposal, pricing, proposed team, implementation and integration approaches, security approach, and client references.
The bid notice does not explicitly state a delivery deadline for the services, but proposals must be submitted by the closing date of 19 May 2026 at 11:00 am.
The bid notice states that only the original equipment manufacturer OEM or accredited partnersresellers of the OEM are eligible to respond to the RFI. It also requires bidders to be eligible and registered service providers in terms of applicable laws and included in the National Treasury Central Supplier Database, with tax matters in order.
The bid notice states that all questions Enquiries must be forwarded in writing prior to the submission date.
RFQ ****: Provision of Telephone Management System for a Period of 6 months Subscription.
Provision of telephone management system for a period of 6 months subscription
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The South African Bureau of Standards (SABS) is inviting quotations for the provision of a telephone management system for a 6-month subscription period. The system must support Cisco Call Manager and Genesys Contact Centre solutions, include a billing module, AD integration, and be a SaaS model. Key features include visibility and reporting on usage and costs, monitoring of mobile voice and data, and integration with GSM networks. Mandatory requirements include submitting 5 reference letters, a detailed implementation plan, and evidence of completed contracts. Quotations must be submitted via email by 21st April 2026 at 11:00 AM in PDF format. The evaluation will be based on an 80/20 preference points system. Proposals must remain valid for 120 days. A non-disclosure agreement is required.
The closing date for submissions is 21st April 2026 at 11:00 AM. The bid notice states closing date specified on page 3 and later clarifies closing date and time 21st april 2026 @11:00 am.
The SABS will not make an upfront or advance payment. Payment will only be made in accordance with the delivery of service or goods that will be agreed upon by the SABS and the successful bidder. The bid notice states he sabs will not make an upfront or advance payment to a successful bidder. Payment will only be made in accordance with the delivery of service or goods that will be agreed upon by the sabs and the successful bidder.
The evaluation will be based on an 80/20 preference points system. The bid notice states only bidders who submitted quotations as per scope of work will be evaluated further on **** preference points system of 2022.
Bidders must provide 5 reference letters not older than 7 years, a detailed implementation plan with timelines, and evidence of completed contracts with their rand value in the last five years. The bid notice states all bids must comply with the mandatory requirements and failure to comply with any of these requirements will immediately disqualify the bid. The bidder must provide 5 reference letters not older than 7 years where the service was previously implemented or provided. A detailed implementation plan must be provided with timelines. Evidence of completed contracts rands value of contractsordersdeliveries completed by the company in the last five years.
Ewcbid03/2026 supply, installation and maintenance of a hosted internet protocil ( ip) telephone system and ip phones at ekurhuleni wes tvet college for a period of thirty- six ( 36) months
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