This is a public tender from the National Health Laboratory Service (NHLS) in South Africa for the appointment of a service provider to offer insurance broker services for a period of five years. A compulsory briefing session will be held on 07 April 2026. All questions must be submitted via email by 10 April 2026. Bids must be submitted by 11:00 AM on 30 April 2026. Late submissions will not be accepted. The tender is subject to the Preferential Procurement Policy Framework Act (PPPFA) and General Conditions of Contract (GCC). Bidders must ensure tax compliance and submit a Tax Clearance Certificate or CSD report. Bids must be submitted in two envelopes: one for the proposal section and one for the pricing section. Mandatory requirements include a valid Financial Services Provider (FSP) license, a minimum of 5 years of proven experience in providing insurance brokerage services to public entities (with three reference letters), written confirmation from underwriters, a valid FSB license showing authorized products/services, a detailed list of cost-effective insurance excesses, specification of territorial limits for cover outside South Africa, and a letter of good standing from the Department of Labour (COIDA). The evaluation criteria include technical functionality (project lead, key accounts manager, project approach and methodology, presentation, insured relationships, claim processing, data analytics and reporting system) and price/specific goals (80/20 or 90/10 PPPFA principle). Bidders are encouraged to promote the growth and development of SMMEs.
The bid must be delivered by the stipulated time to the correct address. Late bids will not be accepted for consideration. Bids must be submitted on or before 30 April 2026, by 11:00 AM.
The bid notice does not explicitly detail payment terms. However, it states that payments will be made promptly by the purchaser, but in no case later than thirty 30 days after submission of an invoice or claim by the supplier.
The bid notice does not explicitly detail warranty terms for the services provided by the insurance broker.
The bid will be evaluated based on the 80/20 or 90/10 PPPFA principle, considering price and specific goals. The bid must achieve a minimum threshold score of 75% for technical functionality to be eligible for the next stage of evaluation.
Bidders must provide proof of a valid license/membership to transact business as a Financial Services Provider (FSP), a minimum of 5 years of proven experience in providing insurance brokerage services to public entities with three reference letters, written confirmation letters from underwriters, a valid FSB license showing authorized products/services, a detailed list of cost-effective insurance excesses, specification of territorial limits for cover outside South Africa, and a letter of good standing from the Department of Labour (COIDA).
The bid notice mentions penalties in the context of delays in performance. If the supplier fails to deliver any or all of the goods or to perform the services within the specified periods, the purchaser shall deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay.
A compulsory briefing session will be held on 07 April 2026 at the National Health Laboratory Service, 1 Modderfontein Road, Main Conference Room, Sandringham, Johannesburg. Late coming will not be accepted.
The bid notice does not require the submission of samples.
The bid notice does not explicitly state a deadline for challenging the bid process or outcomes.
The bid notice does not specify an estimated total value for the contract.
