Problem Management Tenders

Quotations must be submitted by 16:00 PM on 27 July 2026.

Bids will be evaluated on mandatory requirements, functionality, and price and specific goals using the 80/20 system.

Bidders must be suitably qualified and experienced service providers. The solution product must be ITIL certified in South Africa. Bidders must provide traceable reference letters and CVs for human resources.

A non-compulsory briefing session will be held on 20 July 2026 at 10:00 AM. Please ensure that the quotation has the total fixed amount stated in order for CCMA to be able to evaluate your price and price must include all applicable taxes.

Quotations not submitted to ***@***. *. * will be disqualified. Failure to attach mandatory requirements will result in automatic elimination.

The bid notice does not specify a delivery deadline for the RFI responses, but the closing date for submission is May 1, 2026.

The bid notice states: NB: Only the original equipment manufacturer OEM or accredited partnersreseller of the OEM are eligible to respond to the RFI.

The bid notice states: Companies or director that are included on the national treasury register for restricted suppliers and or tender defaulters will be automatically disqualified from the process.

The bid must be valid for a period of 45 calendar days from the closing date and time.

The tender or RFQ must be awarded to the tenderer who scores the highest total number of points in terms of the preference point system (price and specific goals), unless objective criteria justify awarding to another tenderer.

Bidders must ensure compliance with their tax obligations and submit their unique personal identification number (PIN) issued by SARS. Bidders must also submit responsive bids by completing all pricing and item information in line with the entire scope of work. Non-compliance on any mandatory requirements will result in disqualification.

The bid notice states submission should be no later than feb 17 2026 15: 00: 00

The bid notice states payment terms: 30 days after statement

The bid notice states all bids will be evaluated on a points system based on weighted average score for price and preference as per preferential procurement framework act of **** act 5 of ****.

The bid notice states raining provider must be services seta registeredaccredited south african companies should provide a csd report that isnt older than 2 month, that shows that the service provider is registeredactive and tax compliant. foreign international companies must complete sbd1to be requested ***@***. *. * provide two 2 reference letters of previous work done as per the below terms of reference or similar work done in the past 24 months.

The bid notice states that failure to deliver goods within the agreed timelines might result in an order being canceled and possible inclusion on the database of restricted suppliers by the national treasury.

For quotations with a rand value up to R1 000 000, the preference point system of **** will apply, where 80 points will be for price and 20 points will be for specific goals in terms of section 21d of the preferential procurement policy framework act, ****, act no 5 of ****.

The service provider must be accredited with Agriseta.

Failure to deliver goods within the agreed timelines might result in an order being canceled and possible inclusion on the database of restricted suppliers by the national treasury.