Incident Management Tenders

The bid notice does not explicitly state a general delivery deadline for proposals. However, for contract execution, suppliers are required to submit specific documents within 30 days or as per the stated timeline after the contract date, prior to the commencement of work.

Suppliers must develop, implement, and maintain a formal QMS that conforms to the latest ISO **** standard or any applicable QMS standard. For Category 1 suppliers, a valid ISO **** certificate from an accredited certification body is required. For other categories, objective evidence of a developed, implemented, and maintained QMS complying with ISO **** or applicable standards is necessary.

The bid notice states that if Eskom or its inspection authority identifies any nonconforming products, the supplier shall be deemed in breach of contract and held liable for repair, rework, and/or replacement costs. The supplier may also be liable for the full costs of follow-up audits.

The bid notice mentions that where samples are required for acceptance, these shall be submitted to Eskom for review and acceptance.

The bid closing date is 20 April 2026 at 11:00 AM.

The supplier warrants that the goods supplied under the contract are new, unused, of the most recent or current models, and that they incorporate all recent improvements in design and materials unless provided otherwise in the contract. The supplier further warrants that all goods supplied under this contract shall have no defect, arising from design, materials, or workmanship except when the design and/or material is required by the purchaser's specifications or from any act or omission of the supplier, that may develop under normal use of the supplied goods in the conditions prevailing in the country of final destination.

The evaluation of bids will be based on a combination of technical functionality (minimum 70% threshold) and price and specific goals on an 80/20 point system.

Bidders must comply with administrative compliance requirements, including submitting all required documentation such as a letter of good standing (COID), CSD report, and completed SBD forms (SBD1, SBD4, SBD6. 1). They must also meet the technical functionality requirements with a minimum threshold of 70%.

Subject to GCC clause 25, if the supplier fails to deliver any or all of the goods or to perform the services within the periods specified in the contract, the purchaser shall, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance. The purchaser may also consider termination of the contract pursuant to GCC clause 23.

A compulsory briefing session is not scheduled for this tender.

The tender documents do not indicate any requirement for sample submission.

The bid notice states that the closing date and time for submitting information is 27 March 2026 at 15:00 PM.

The bid notice states that only suppliers who responded and shown ability to offer the required services will be invited to respond to the enquiry process that will follow this request.