Customer Satisfaction Tenders

The bid notice states that all quotations must be emailed by not later than 12:00 PM on the 29th of May 2026.

The bid notice states that value for money will be the key determinant and the supply chain management policy will apply.

The bid notice states that quotations are invited from suitably qualified service providers and that o bidders will be considered if not registered on the central supplier database or if any of the directors are in the service of the state. Mandatory documents to be submitted include a completed original document issued by the municipality, a valid tax pin printout as provided by SARS, copy of company registration founding statement/CIPC document, signed JV agreement for joint venture where applicable, certified copies of managing directors/owners not older than three months, and a signed certification letter by the bidder confirming that no undisputed municipal accounts are overdue by more than 30 days and no account has not been declared as well as proof thereof.

The bid notice does not require sample submission.

The bid notice states that mandatory documents to be submitted, failure to do so will lead to the quotation being regarded as nonresponsive. It also mentions that any unsigned alterations in the BOQ/quotation pricing schedule to the tender document shall render the submission invalid and o couriered, faxed, hand delivered, incomplete and late quotation will be accepted for consideration. Furthermore, o bidders will be considered if not registered on the central supplier database or if any of the directors are in the service of the state.