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The Road Accident Fund (RAF) is issuing a bid (****) for a cloud-based integrated medical management solution. The contract duration is five years. Proposals must be hand-delivered or couriered to the specified address. Faxed and emailed bids will not be accepted. A non-compulsory briefing session will be held on June 8, 2026, at 11:00 AM. The closing date for submissions is June 18, 2026, at 11:00 AM. All enquiries must be submitted in writing to ***@***. *. * by June 10, 2026, at 4:00 PM. Questions and answers will be published on June 12, 2026. Bid documents are available on www. ***. *. * at no cost. Bidders must submit an original hard copy and a copy of the bid document. Proposals must be valid for 90 days from the closing date. Mandatory legislative requirements include compliance with business and industry requirements. Standard Bidding Documents (SBDs) must be completed and signed. Tax compliance status (TCS) PIN or CSD number is required. Companies listed on the National Treasury register of restricted suppliers will be disqualified. The solution requires comprehensive functionalities for clinical rules, pre-authorisation, hospital benefit management, case management, assessment of serious injuries and future medical expenses, medical bill review, and provider profiling, among others. The solution must be cloud-based, scalable, secure, and interoperable. The evaluation process includes initial screening, mandatory requirements, technical/functional evaluation (including a solution demonstration), and price and specific goals evaluation. Specific goals include points for South African citizens, women, and persons with disabilities, based on ownership. The contract is subject to the Preferential Procurement Policy Framework Act (PPPFA). The bid documents include various SBD forms and general conditions of contract.
The bid must be deposited in the tender box on or before June 18, 2026, at 11:00 AM.
The evaluation process includes mandatory requirements, technical/functional evaluation (including a solution demonstration), and price and specific goals evaluation based on the 80/20 or 90/10 PPPFA principle.
Bidders must be eligible, registered service providers with a business continuity management plan. They must be accredited by the OEM and have experience in implementing cloud-based integrated medical management solutions. Specific team member experience is also required.
A non-compulsory briefing session will be held on June 08, 2026, at 11:00 AM.
Companies or directors included on the National Treasury register of restricted suppliers and/or tender defaulters will be automatically disqualified. Failure to provide or comply with particulars in the bid document may render the bid invalid. Failure to rectify tax matters within seven working days will lead to disqualification.