AI helper
This tender is for the appointment of a panel of service providers for cell phones and routers for a period of 60 months by the Kumnkani Mhlontlo Local Municipality. Tender documents are available on the etender portal and the municipality's website. The service provider must detail all packages, including subscription costs, and offer split billing options. A flexible product is required to manage voice and data allowances, with the ability for users to top up at their own expense. Capped data cards without calls or SMS are also mentioned. Service providers must demonstrate insurance contracts for devices and provide detailed turnaround times for handset repairs. They must also allow for number porting and retaining existing mobile numbers. Itemised billing for each line is required for auditing purposes, along with a monthly summary of invoices. Network availability across South Africa and face-to-face or onsite support capabilities are necessary. A detailed company profile, including key personnel and business addresses, is required. Bidders must attach their fair usage policy and provide APN access points for specific users and data lines. Bulk SMS solutions, roaming calls, and conference calls are also required. A detailed work plan outlining how the bidder will deliver on the terms of reference, including clear outlines for phone upgrades during the contract, is needed. Call charges, SMS charges, voicemail charges, warranty period, and insurance indemnity must be clearly stipulated. Key deliverables include signing a contract, providing cell phone handsets, chargers, spare SIM cards, earphones, data cards, tablets, WiFi routers, and insurance. Key competencies include a strong track record, ability to repair and provide loan phones, and a dedicated caller line for technical problems. A compulsory requirement is for the service provider to provide its own ICASA license. Funds are available from equitable share. The tender will be evaluated using the 80/20 preference system, with 80 points for price and 20 points for specific goals (HDI equity ownership, youth, women, disability, military veterans, rural enterprise). The closing date for the tender is May 4, 2026, at 12:00 PM at Qumbu New Town Hall. Supporting documents required include CSD number, company profile with references, certified BEE certificate, proof of municipal rates, SARS tax compliance status PIN, signed MBDs, methodology, and previous experience. Failure to supply all supplementary information may result in the tender being deemed incomplete. The municipality is not bound to accept the lowest or any tender. All electronic, telegraphic, telefax, email, and late tenders will not be considered. The method of procurement is competitive bidding. Evaluation will be in two stages: functionality and then price and preferential points. Bidders scoring 70% or more on functionality will be considered for price and equity. Enquiries regarding SCM should be directed to Mrs N Nongogo, and technical enquiries to Mr A Gqweta. The tender also includes detailed clauses regarding the processing of personal information in compliance with POPIA, including security measures, data subject rights, and notification procedures. Bidders must also complete MBD 1, MBD 2, MBD 4, MBD 6. 1, MBD 6. 2, MBD 8, and MBD 9 forms.
The bid closing date and time is 04 May 2026 at 12:00 pm.
The service provider must stipulate clearly the warranty period and insurance indemnity.
Responsive bids will be evaluated based on functionality (Stage 1) and then price and preferential points (Stage 2), using the 80/20 preference system.
Bidders must provide a valid ICASA license, demonstrate relevant experience, have a project team comprising of at least 2 skilled officials, and provide customer care support.
