RFP 196/2026: The Appointment of a Professional Service Provider To Conduct DBSA Annual Client Satisfaction Surveys Tender Volume , Annexure A - Pricing Schedule Compulsory Tender Briefing: 6 November 2026 **** via Microsoft Teams
Appointment of a professional service provider to conduct DBSA annual client satisfaction surveys Client satisfaction survey design, implementation, management, analysis, and reporting; hybrid survey methodology; digital engagement platform; quantitative and qualitative research; interactive dashboard development; benchmarking and trend analysis; implementation support and advisory services
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DBSA seeks a professional service provider to design and implement its annual client satisfaction survey (CSAT) for FY2026/27 and FY2027/28. Compulsory online briefing on 6 November 2026 via Microsoft Teams. Bids must be submitted electronically via OneDrive link, requested by email to ***@***. *. * date: 23 November 2026, 23:55. Bids must remain valid for 120 days. Evaluation: Stage 1 responsiveness, Stage 2 functionality (minimum 70/100), Stage 3 price (lowest price). Bidders must be registered on the CSD and provide tax compliance. The service provider must deliver surveys, dashboards, reports, and implementation support.
Bids must be submitted by 23 November 2026, 23:55. The closing date is 23th of november 2026 and closing time is 23h55pm.
The recommended preferred bidder will be the bidder with the lowest overall price in the third stage of the bid evaluation, after passing functionality and responsiveness stages.
Bidders must be registered on the Central Supplier Database (CSD) and provide a tax PIN issued by SARS. The requirement states: submission of registration with national treasury central supplier database csd summary report: bidder must be registered to do business with the dbsa.
Bids may be disqualified for non-compliance. The document states: failure to provide any of the above particulars may render the bid invalid and late bids will not be accepted for consideration.
Appointment of a Service Provider for Internal Communications Measurement and Evaluation
appointment of a service provider for internal communications measurement and evaluation diagnostic assessment, internal communications measurement quantitative and qualitative, internal communication platforms evaluation
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RFQ for internal communications measurement and evaluation services. Submit via email by 06 Nov 2026, 12:00. Bids must be valid for 90 days. Requires company profile with 5 years experience, 3 reference letters, portfolio of 5 examples, and lead expert with NQF level 6 qualification. Must be registered on Central Supplier Database. Payment within 30 days of invoice. 80/20 preference point system applies.
Bids must be delivered by the stipulated time. closing date: 06 november 2026closing time: 12: 00
Payment will be made within 30 days of receipt of invoice. payment will be made in accordance with the pfma within 30 days of receipt of invoice after delivery of service rendered or goods delivered.
The 80/20 preference point system is used. the applicable preference point system for this tender is the **** preference point system.
Bidders must have relevant experience and qualifications. the bidder must submit a internal communications company profile demonstrating a minimum of five 5 years experience in providing internal communication measurement and evaluation.
Penalties apply for late delivery. the purchaser shall, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance.
Failure to comply with mandatory requirements leads to disqualification. failure to being registered on the csd and failure to submit the requested proof of registration on csd information will lead to disqualification.
Appointment of a professional service provider to conduct dbsa annual client satisfaction surveys
Appointment of a professional service provider to conduct DBSA annual client satisfaction surveys Annual client satisfaction survey ( CSAT) programme for 2026/27 and 2027/28 financial years, including survey design, implementation, analysis, reporting, interactive dashboard development, and implementation support
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DBSA seeks a professional service provider to design and implement its annual client satisfaction survey (CSAT) for 2026/27 and 2027/28. Compulsory briefing on 06 November 2026 via Microsoft Teams. Bids due 23 November 2026, 23:55. Electronic submission via OneDrive link. Minimum 10 years experience required. Technical evaluation threshold: 70/100. Award based on lowest price after passing functionality. Bids must remain valid for 120 days.
Bids must be submitted electronically by 23 November 2026, 23:55. The document states: closing date: 23th of november 2026 closing time: 23h55pm.
The recommended preferred bidder will be the bidder with the lowest overall price. The document states: the recommended preferred bidder will be the bidder with the lowest overall price in the third stage of the bid evaluation.
Bidders must have a minimum of 10 years experience in client satisfaction surveys. The document states: a minimum of ten 10 years proven organisational experience in the design and implementation of client satisfaction, customer experience, stakeholder perception, or related research programmes.
Written requests for clarification must be submitted three working days before the submission date. The document states: this must be done three 3 working days before the submission date.
Failure to submit all compulsory documents may result in disqualification. The document states: should all these documents not be included, the bidder may be disqualified on the basis of noncompliance.
Appointment of a professional service provider to develop a feasibility study for the sekhukhune district flea market facility ( once- off).
appointment of a professional service provider to develop a feasibility study for the sekhukhune district flea market facility feasibility study for flea market facility
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Professional service provider needed to develop a feasibility study for a flea market facility in Sekhukhune District. The study must assess market demand, environmental impacts, risks, and competition. Key deliverables include inception report, status quo analysis, draft and final feasibility study, and stakeholder engagement report. The assignment must be completed within 3 months. Bids must be submitted by 17 November 2026 at 11h00. Evaluation uses a 80/20 preference point system, with functionality scoring (minimum 60 points) before price and specific goals. Payment is per deliverable within 30 days after invoice.
The assignment is expected to be delivered within 3 months. The assignment is expected to be delivered within 3 months.
Payment is made within 30 days after receipt of an invoice. i undertake to make payment for the services rendered in accordance with the terms and conditions of the contract, within 30 thirty days after receipt of an invoice.
The evaluation uses an 80/20 preference point system, with 80 points for price and 20 points for specific goals. the **** preference point system will be applicable during the evaluation of bids.
Bidders must be tax compliant and provide a SARS PIN or CSD number. bidders are required to submit their unique personal identification number pin issued by sars to enable the organ of state to view the taxpayers profile and tax status.
Late bids will not be accepted, and bids submitted at the wrong location will not be considered. late bids will not be accepted for consideration and bid documents submitted at bareki mall offices will not be considered.
The Council for Medical Schemes ( CMS) seeks to appoint a reputable service provider to conduct job evaluation and grading for all CMS positions using the Paterson Grading System and perform a salary benchmarking exercise to ensure organisational consistency, alignment, and competitiveness within the industry.
Job evaluation and grading for all CMS positions using the Paterson grading system and salary benchmarking exercise Job evaluation and grading, salary benchmarking, internal equity analysis, remuneration structure assessment, equal pay audit, pay scale development, benchmarking reports
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Council for Medical Schemes seeks a service provider for job evaluation and grading using Paterson system and salary benchmarking. Contract period is 3 months. Bids must be delivered physically by 20 October 2026, 11:00 AM. Mandatory criteria include two testimonial letters for public sector job evaluation and a SARA-registered reward expert. Technical evaluation requires minimum 75 points. Price weighting is 80 points, specific goals 20 points. Payment within 30 days of invoice. Tax compliance and CSD registration required.
Bids must be delivered by 20 October 2026, 11:00 AM. closing date: 20th october 2026 closing time: 11: 00 am
Payment within 30 days of invoice. cms undertakes to pay in full within thirty 30 days after receipt of an original tax invoice
Evaluation in three phases: mandatory, technical/functional, and price with specific goals. phase 3 price and specific goals evaluation criteria: these criteria evaluate bidders based on bid price and specific goals
Must provide two testimonial letters for public sector job evaluation and include a SARA-registered reward expert. the bidder must provide two 2 testimonial letters as proof that they conducted job evaluation and grading for their respective clients in the public sector
Penalties calculated using prime interest rate per day of delay. deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay
Failure to meet mandatory criteria leads to automatic disqualification. failure to meet all the following criteria will lead to automatic disqualification
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It is a government tender search service for South Africa. Find opportunities related to what your business supplies, keep separate searches organised and receive email alerts.
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Welcome to BidHits.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
For each opportunity, you can view a summary, access documents, mark it as a favorite, add private notes, remove what is not relevant, or view it on the map.
You can also use filters, run searches, and explore the day's opportunities directly on the map.
Start using BidHits now. It's fast, practical, and you can try it for free.
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Methodology
Unaided survey with 1115 active users, conducted through 06/11/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".