RFP 196/2026: The Appointment of a Professional Service Provider To Conduct DBSA Annual Client Satisfaction Surveys Tender Volume , Annexure A - Pricing Schedule Compulsory Tender Briefing: 6 November 2026 **** via Microsoft Teams
Appointment of a professional service provider to conduct DBSA annual client satisfaction surveys Client satisfaction survey design, implementation, management, analysis, and reporting; hybrid survey methodology; digital engagement platform; quantitative and qualitative research; interactive dashboard development; benchmarking and trend analysis; implementation support and advisory services
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DBSA seeks a professional service provider to design and implement its annual client satisfaction survey (CSAT) for FY2026/27 and FY2027/28. Compulsory online briefing on 6 November 2026 via Microsoft Teams. Bids must be submitted electronically via OneDrive link, requested by email to ***@***. *. * date: 23 November 2026, 23:55. Bids must remain valid for 120 days. Evaluation: Stage 1 responsiveness, Stage 2 functionality (minimum 70/100), Stage 3 price (lowest price). Bidders must be registered on the CSD and provide tax compliance. The service provider must deliver surveys, dashboards, reports, and implementation support.
Bids must be submitted by 23 November 2026, 23:55. The closing date is 23th of november 2026 and closing time is 23h55pm.
The recommended preferred bidder will be the bidder with the lowest overall price in the third stage of the bid evaluation, after passing functionality and responsiveness stages.
Bidders must be registered on the Central Supplier Database (CSD) and provide a tax PIN issued by SARS. The requirement states: submission of registration with national treasury central supplier database csd summary report: bidder must be registered to do business with the dbsa.
Bids may be disqualified for non-compliance. The document states: failure to provide any of the above particulars may render the bid invalid and late bids will not be accepted for consideration.
Employee Engagement Survey/ Digital Platform Analytics
Appointment of a Service Provider for Internal Communications Measurement and Evaluation
appointment of a service provider for internal communications measurement and evaluation diagnostic assessment, internal communications measurement quantitative and qualitative, internal communication platforms evaluation
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RFQ for internal communications measurement and evaluation services. Submit via email by 06 Nov 2026, 12:00. Bids must be valid for 90 days. Requires company profile with 5 years experience, 3 reference letters, portfolio of 5 examples, and lead expert with NQF level 6 qualification. Must be registered on Central Supplier Database. Payment within 30 days of invoice. 80/20 preference point system applies.
Bids must be delivered by the stipulated time. closing date: 06 november 2026closing time: 12: 00
Payment will be made within 30 days of receipt of invoice. payment will be made in accordance with the pfma within 30 days of receipt of invoice after delivery of service rendered or goods delivered.
The 80/20 preference point system is used. the applicable preference point system for this tender is the **** preference point system.
Bidders must have relevant experience and qualifications. the bidder must submit a internal communications company profile demonstrating a minimum of five 5 years experience in providing internal communication measurement and evaluation.
Penalties apply for late delivery. the purchaser shall, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance.
Failure to comply with mandatory requirements leads to disqualification. failure to being registered on the csd and failure to submit the requested proof of registration on csd information will lead to disqualification.
Invites suitably qualified and competent to provide service for Marketing, Public relations and Communication
Marketing, public relations and communication services Marketing, public relations, communication services
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Provision of marketing, public relations and communication services. Bidders must complete and submit SBD 8 (declaration of interest), SBD 9 (certificate of independent bid determination), and preference points declaration. Preference points are awarded for enterprise development (51 points) and targeted commodities (20 points). Fraudulent claims may lead to disqualification, contract cancellation, and restriction from doing business with the state for up to 10 years.
Appointment of a panel of service providers for the provision of marketing, PR, research communication, multimedia, brand management and employee engagement consultants Marketing, PR, research communication, multimedia, brand management, employee engagement consulting services
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Appointment of a panel of service providers for marketing, PR, research communication, multimedia, brand management and employee engagement consultants. Non-compulsory briefing session on 02 November 2026 at 09:00 via MS Teams. Tender documents available for purchase at R1,**** (VAT included) from 23 October 2026 until 16:00 on 17 November 2026 via the Pucosa website. Closing date: 17 November 2026 at 23:59. Online submission via Pucosa website. Shortlisted tenderers subject to vetting. University reserves right to award to empowerment company or require joint venture with empowerment company.
Digital Advertising/ Stakeholder Engagement/ Digital Marketing Agencies
Appointment of a service provider to render Integrated Communication, Marketing, Branding and Events Planning services for the Eastern Seaboard Development Programme for a period of 24 months
Appointment of a service provider to render integrated communication, marketing, branding and events planning services for the Eastern Seaboard Development Programme for a period of 24 months Integrated communication, marketing and branding strategy, investment strategy, two annual investment summits, brand and corporate identity framework, branded delegate packs, branded material, stakeholder engagement management strategy, content management and dissemination, project management and administration
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MISA invites bids for integrated communication, marketing, branding and events planning services for the Eastern Seaboard Development Programme for 24 months. Compulsory hybrid briefing session on 30 October 2026 at 10:00. Bids due 17 November 2026 at 11:00. Minimum 65 functionality points required. 80/20 preference point system applies. Bidders must submit reference letters with combined contract value of at least R5 million. Specific goals include women, youth, disability and BBBEE ownership. Payment within 30 days after valid invoice. No advance payment.
Bids must be delivered by 11:00 on 17 November 2026. tender documents are to be submitted to misa reception and deposited in the tender box at misa offices, letaba house, **** heuwel road, riverside office park, centurion, ****.
Payment within 30 days after receipt of valid invoice. the bidder will be paid within 30 days after receipt of valid invoice, when the services have been fully rendered to the satisfaction of misa
80/20 preference point system applies. a maximum of 80 points is allocated for price and 20 points for specific goals.
Bidders must submit reference letters with minimum combined contract value of at least R5 million. reference letters from clients confirming the successful completion of individual projects, with a minimum combined contract value of at least r5 million five million rand.
MISA reserves the right to impose penalties. misa reserves the right to impose penalties andor cancel the contract when the service provider does not perform according to the scope.
Enquiries must be made in writing seven working days before closing date. all enquiries should be made at the briefing session and can also be made in writing seven 7 working days before the closing date of the bid.
Failure to attend compulsory briefing session results in disqualification. bidders are required to attend the hybrid compulsory briefing session. failure to attend and complete the attendance register will result in disqualification.
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Methodology
Unaided survey with 1113 active users, conducted through 04/11/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".