Appointment of an accredited service provider to maintain and provide a secure, cost effective voip telephone solution
Appointment of an accredited service provider to maintain and provide a secure, cost- effective VoIP telephone solution covering all Ditsong Museums of South Africa sites for three years. Hosted cloud VoIP telephone solution, unified communication services, minimum 200 user extensions, speed dials, extensions and PIN codes, telephone budgeting, audio conferencing, music on hold, automated voicemail attendant, call history, queuing and automatic call distribution, VoIP mobile and laptop applications, MS Teams integration, voice recording, dashboards, 30 handsets, 18 PoE switches, VLAN configuration, support and maintenance.
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Appointment of an accredited service provider for a secure, cost-effective VoIP telephone solution covering all DMSA sites for 36 months. Compulsory briefing session on 10 November 2026 at 11:00 AM. Bids close 26 November 2026 at 11:00 AM. Two-envelope system: technical and financial bids. Minimum 70 points for functionality. 80/20 preference point system. Requires company profile, CSD registration, tax compliance, reference letters, financial statements, fleet proof, and CVs. Payment within 30 days of invoice.
Bids must be submitted before 11:00 AM on the closing date. bid documents must be submitted before 11: 00 am on the closing date of the tender.
Payments are made within 30 days of receiving an invoice. payments will be made within 30 days of receipt of an invoice with all required supporting documents as per the service level agreement.
The proposal must include a warranty period for VoIP equipment of at least three years. the proposal must include a warranty period for the voip equipment for at least three 3 years.
The 80/20 preference point system applies, with 80 points for price and 20 for specific goals. the lowest acceptable bid will score 80 points for price and the remaining 20 points for specific goals status.
Bidders must score at least 70 points in functionality evaluation to proceed. bidders must score a minimum of 70 points or more points to qualify for further evaluation on price and preference points.
Penalties are calculated using the current prime interest rate for each day of delay. deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate.
Clarification requests must be received no later than one week before the bid deadline. dmsa will respond on email to any request for clarification of the tender documents which it receives no later than one 1 week prior to the deadline for submission of bids.
Failure to submit required documents or arrive on time for the briefing session can lead to disqualification. bidders arriving 30 minutes late will not be allowed into the briefing session.
Rfq ****: support and maintenance of the e- commerce platform for a period of three ( 3) months
Support and maintenance of the e- commerce platform including the CoC and ALAB business applications for a period of three months Support and maintenance of e- commerce platform, CoC and ALAB business applications, hosting of three applications on Adobe, patch management, backup, migration and transition of applications
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Support and maintenance of e-commerce platform including CoC and ALAB applications for 3 months. Mandatory: Adobe Commerce partner accreditation, 3 reference letters. Submit via email by 29 Oct 2026 14:00. Required documents: CSD registration, B-BBEE certificate, SBD 4, SBD 6. 1, NDA. 80/20 preference points. No advance payment. Quotation valid 120 days.
Proposals must be submitted by the closing date and time: closing date and time 29 october2026 at 14: 00 pm. No late submissions will be accepted.
No advance payment will be made: The sabs will not make an upfront or advance payment to a successful bidder. payment will only be made in accordance to the delivery of service or goods that will be agreed upon.
Evaluation uses the 80/20 preference points system: only bidders who quoted as per mandatory requirements will be evaluated further on **** preference points system of 2022. pricing and specific goal.
Mandatory requirements include Adobe Commerce partner accreditation and reference letters: valid partnership and distribu on le er adobe commerce partner and minimum of three 3 contactable reference le ers.
Failure to provide mandatory documents leads to disqualification: failure to provide a valid proof of will result in disqualifica on and failure to provide all the mandatory required documents will result in a disqualificaton.
Appointment of an accredited service provider to maintain and provide a secure, cost effective voip telephone solution covering all ditsong museums of south africa ( dmsa) sites for a period of three ( 03) years /thirty- six ( 36) months.
Appointment of an accredited service provider to maintain and provide a secure, cost- effective VoIP telephone solution covering all Ditsong Museums of South Africa ( DMSA) sites for a period of three ( 03) years /thirty- six ( 36) months. Hosted cloud VoIP telephone solution, unified communication services, minimum 200 user extensions, speed dials, extensions and PIN codes, telephone budgeting, audio conferencing, music on hold, automated voicemail attendant, call history, queuing and automatic call distribution, VoIP mobile and laptop application compatible with Android, Windows and iOS, integration with MS Teams, free calls within DMSA branches, access for 3 ICT personnel, individual user phonebook management, call forwarding rules, voicemail, VoIP security and redundancy, handset name changes, incoming and outgoing call rules, budget management, SIP trunking and PBX management, detailed monthly reports, concurrent calls, voice recording, dashboards for inbound and outbound calls, 30 handsets, 18 PoE swit
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Appointment of an accredited service provider to maintain and provide a secure, cost-effective VoIP telephone solution for all DMSA sites for 36 months. Compulsory briefing session on 10 November 2026 at 11:00 AM. Bids close 26 November 2026 at 11:00 AM. Two-envelope system: technical and financial bids separated. Minimum 6 years experience in VoIP solutions. Functionality evaluation with 70-point threshold. 80/20 preference point system. Payment within 30 days of invoice. Warranty for VoIP equipment at least 3 years. Service provider must have own fleet. Rollout completed within 2 months.
Bids must be submitted before 11:00 AM on the closing date, 26 November 2026. The project plan should outline maintenance and roll out completed in all museums within two months. the project plan should outline the maintenance and roll out which should be completed in all museums within two 2 months
Payments will be made within 30 days of receipt of an invoice with all required supporting documents. payments will be made within 30 days of receipt of an invoice with all required supporting documents as per the service level agreement
The proposal must include a warranty period for the VoIP equipment for at least three years. the proposal must include a warranty period for the voip equipment for at least three 3 years
The 80/20 preference point system applies: 80 points for price and 20 points for specific goals. the lowest acceptable bid will score 80 points for price and the remaining 20 points for specific goals status depending on level of contribution
Bidders must have a minimum of six years of experience in VoIP telephone solutions and be registered on the Central Supplier Database (CSD). minimum of six 6 years of experience in voip telephone solution
If the supplier fails to deliver or perform services within specified periods, a penalty calculated on the delivered price using the current prime interest rate per day of delay will be deducted. deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay
DMSA will respond to any request for clarification received no later than one week prior to the deadline for submission of bids. dmsa will respond on email to any request for clarification of the tender documents which it receives no later than one 1 week prior to the deadline for submission of bids
Failure to submit required documents, including CSD registration, tax compliance, and reference letters, will result in disqualification. failure to submit the below documents will result in the bid being disqualified
Payment Integration/ Application Support/ Application Development
The appointment of a service provider for the supply, hosting, maintenance and support of the revenue administration system at various civic affairs offices, mobile offices that will integrate with various applicable platforms ( e- home) to enable the department to collect, record and report revenue due to the department of home affairs ( rsa only) as per the public finance management act ( pfma), treasury regulations and departmental revenue policy as well as standard operating procedures through sita rfb
Revenue administration system supply, hosting, maintenance and support Supply, hosting, maintenance and support of the revenue administration system at various civic affairs offices and mobile offices.
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The service provider must supply an application system for revenue administration, including POS processing, integrated with various departmental systems (BQMS, ACPO, Live Capture, eHome Affairs). The contract period is 60 months. Bids must be submitted online via the National Treasury eTender portal. Evaluation includes technical functionality (80/20 split for R50M). Bidders must be accredited on SITA RFB **** and registered with PASA.
The proposed solution must have payment integration capabilities to enable clients to pay for services via a number of methods that includes electronic funds transfer eftcredit push and card not present for ehome platform as well as other departments recognizedapproved methods.
For values below R50M, evaluation is based on an 80/20 points split for requirements. For values above R50M, it is a 90/10 split for price and specific goals.
Prospective bidders must be service providers listed on the state information technology agency sita transversal rfb **** contract who are accredited for the required categories.
Bidders who fail to meet the prequalification requirements on paragraph 8 above will be disqualified.
CONTRACT No. SCM 3 OF 26- 27 - MSUNDUZI MUNICIPALITY CORPORATE WEBSITE RE- DEVELOPMENT, WEB APPLICATION FEATURE INTEGRATION, CONTENT MIGRATION AND MANAGED SUPPORT SERVICES
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The procurement is for web application feature integration, content migration, and managed support services for 91 months by Msunduzi Municipality. The tender opening register number is ****.
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