Stand Feedback Tenders

The bid response documents may be deposited in the bid box situated at the Unemployment Insurance Fund, Absa Towers, Ground Floor, 230 Lillian Ngoyi Street, Pretoria, ****, by the closing date of May 14, 2026, at 11:00.

The method and conditions of payment to be made to the supplier under this contract shall be specified in the Special Conditions of Contract (SCC). Payments shall be made promptly by the purchaser, but in no case later than thirty (30) days after submission of an invoice or claim by the supplier.

The supplier warrants that the goods supplied under the contract are new, unused, of the most recent or current models, and that they incorporate all recent improvements in design and materials. This warranty shall remain valid for twelve (12) months after the goods have been delivered and accepted, or for eighteen (18) months after the date of shipment, whichever period concludes earlier, unless specified otherwise in SCC.

Points for this tender shall be awarded for Price (90 points) and Specific Goals (10 points), utilizing a 90/10 preference point system.

Bidders must provide a detailed project plan, demonstrate specialized experience in the contact centre environment with reference letters, and showcase the experience and competency of their management and support team. Technical staff must demonstrate relevant certification, training, or proven experience. Bidders must also ensure compliance with their tax obligations and submit their unique personal identification number (PIN) issued by SARS.

Subject to GCC clause 25, if the supplier fails to deliver any or all of the goods or to perform the services within the periods specified in the contract, the purchaser shall, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance.

The bid notice states delivery of the goods and performance of services shall be made by the supplier in accordance with the time schedule prescribed by the purchaser in the contract.

The bid notice states payments shall be made promptly by the purchaser, but in no case later than thirty 30 days after submission of an invoice or claim by the supplier.

The bid notice states he supplier warrants that the goods supplied under the contract are new, unused, of the most recent or current models, and that they incorporate all recent improvements in design and materials unless provided otherwise in the contract.

The bid notice states fq will be evaluated according to the **** preferential points system.

The bid notice states project leader must submit a degree btech graphic design or higher qualification qualification with a comprehensive cv.

The bid notice states if the supplier fails to deliver any or all of the goods or to perform the services within the periods specified in the contract, the purchaser shall, without prejudice to its other remedies under the contract, deduct from the contract price, as a penalty, a sum calculated on the delivered price of the delayed goods or unperformed services using the current prime interest rate calculated for each day of the delay until actual delivery or performance.

The bid notice states site or information meetings, if specified, are compulsory. bids will not be accepted from bidders who have not attended compulsory site or information meetings.

The bid notice states samples, if requested, are to be provided to the municipality with the tender document.