Digital and social media management services, including strategy development, content production, community management, and digital campaign support. Development of a comprehensive social media and digital communication strategy, development and provision of monthly content calendars and integrated digital campaign plans, design, writing, scheduling, and management of platform specific digital content, active monitoring, moderation, and response management across all active social media platforms, provision of a minimum of two dedicated community managers, track public sentiment around johannesburg water, strategic support for paid social media campaigns, monthly and campaign based performance reporting, digital communication support during service disruptions, emergencies, or high risk periods, participation in planning, coordination, and review meetings with internal stakeholders, collaboration with communications, operations, and customer service teams.
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Bidders must demonstrate proven public sector experience and submit verifiable evidence of successful project completion with a minimum project value of R1 million. Quotations will be evaluated on the 80/20 point scoring system. All suppliers responding to quotations should be registered on central supplier database CSD. Bidders are required to submit a portfolio or case study document demonstrating previous work and experience in social media services. The contract will be for a consecutive period of six 6 months. Additional documents required: valid tax clearance certificate, valid BBBEE certificate, municipal rates and taxes not older than 90 days in arrears, signed declaration of interest form, declaration of bidders past supply chain management practices, certificate of independent proposal determination, proof of CSD registration, preference points claim form. No email submissions. Quotations received after close of business on the closing date will not be accepted. Quotations without brand names where required will not be accepted. Prices quoted must be as per the unit indicated and be excluded of vat. Quotations without the suppliers authorised signature will not be accepted. Total quotation value to include v. a. t where applicable.
The bid notice states that the contract will be for a consecutive period of six 6 months.
Quotations will be evaluated on the 80/20 point scoring system.
Bidders must demonstrate proven public sector experience and submit verifiable evidence of successful project completion with a minimum project value of R1 million as a mandatory eligibility criterion.
Media training for 10 Johannesburg water officials and members of the marketing and communications department. 1 suitable preparation for radio, television, on- camera, telephone, and print media interviews 2 must provide mock interview setup during training 3 how to respond to media questions and queries, including written queries 4 responding efficiently to media queries in a tactful way that is transparent, and will not jeopardize the business 5 how, what, and when to communicate during a crisis
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The tender is for media training for 10 Johannesburg water officials. The training will be held over two days (September 18 and 19, 2025) and consist of four-hour sessions. Suppliers must be registered on the Central Supplier Database (CSD). Quotes must be submitted on the eTender portal (www. ***. *. *) by 12:00 on July 28, 2025. Quotes received after the closing date will not be accepted. A copy of a valid lease agreement and municipal account (not older than 3 months), completed MBD forms, a valid BBBEE certificate or sworn affidavit, and the quotation on PDF or MS Word/Excel format are required. The 80/20 point scoring system will be used, with 80 points allocated to price and 20 points for specific goals (as per PPPFA ****). Bidders must comply with the MBD forms attached, including declarations of interest, past supply chain management practices, and independent bid determination. The tender is subject to Johannesburg Water's supply chain policy.
Johannesburg Water/ Crisis Communication/ Crisis Support
**** - Social Media Service
Quotation for comprehensive social media services supporting Johannesburg Water' s digital communication strategy. Description Price quoted Item no. Qty required dis excl. of v. a. t. the training should equip participants with the necessary knowledge and practical skills to manage and engage audiences on key social media platforms. the scope includes, but is not limited to: overview of major platforms: facebook, twitterx, instagram, linkedin, tiktok social media strategy and campaign planning scope of work content creation and curation techniques community management and audience engagement social media analytics, monitoring, and reporting social listening and reputation management crisis communication and managing online risks social media compliance, ethics, and brand alignment develop and refine a comprehensive social media strategy aligned to 1 social media strategy development johannesburg waters brand and communication goals. provide quarterly content calendars and digital campaign plans. content creat
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The Johannesburg Water entity is seeking quotations for comprehensive social media services. The closing date for submissions is July 15, 2025, at 16:00. The 80/20 point scoring system will be used for evaluation, with 80 points allocated to price and 20 points for specific goals. Suppliers must be registered on the Central Supplier Database (CSD). Additional documents required include a valid tax clearance certificate, B-BBEE certificate/sworn affidavit, municipal rates and taxes (not older than 90 days in arrears), signed declaration of interest form (MDB 4), declaration of bidders past supply chain management practices (MDB 8), certificate of independent proposal determination (MDB 9), proof of CSD registration, and preference points claim form (MDB 6. 1). Submissions must be made on the eTender portal (www. ***. *. *). Quotes received after the closing date and time will not be accepted.
Johannesburg Water/ Crisis Communication/ Water Supply
**** - Media Training
Media training for 10 Johannesburg water officials and members of the marketing and communications department. 1 suitable preparation for radio, television, on- camera, telephone, and print media interviews 2 must provide mock interview setup during training 3 how to respond to media questions and queries, including written queries 4 responding efficiently to media queries in a tactful way that is transparent, and will not jeopardize the business 5 how, what, and when to communicate during a crisis
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The tender is for media training for 10 Johannesburg water officials. The closing date and time for submissions is 10 June 2025, 12:00. Quotations will be evaluated using an 80/20 point scoring system, with 80 points allocated to price and 20 points for specific goals. Suppliers must be registered on the Central Supplier Database (CSD). A copy of a valid lease agreement and municipal account (not older than 3 months) must be submitted with the quote. MBD forms must be completed and submitted. All quotes must be in PDF or MS Word/Excel format. Only quotations received by the closing date and time will be accepted. Additional documents required include: original valid tax clearance certificate, valid SARS PIN, certified original valid B-BBEE certificate/sworn affidavit (compliant with B-BBEE practice guide 01 of 2018), municipal rates and taxes (not older than 90 days in arrears), signed declaration of interest form MBD 4, declaration of bidders past supply chain management practices form MBD 8, certificate of independent proposal determination form MBD 9, proof of CSD registration, preference points claim form in terms of the preferential procurement regulations 2022 (form MBD 6. 1), company registration documents with ID copies of directors/shareholders. The tender also includes a POPI privacy statement and participation criteria, including a questionnaire regarding relationships with state employees.
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