State Information Technology Agency
Appointment Scheduling System/ Call Center Software
Procurement of a Queue Management System for the Western Cape Government
Tender Close Date:
Call Scheduling Tenders
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90% recommend BidHits (1115 real users, 06/11/2026).
Methodology
Last updated on 06/11/2026.
Department Of Employment And Labour
Call Center/ Scheduling
Request for proposals for the appointment of a service provider to provide contact centre solution to the Unemployment Insurance Fund for a period of thirty six ( 36) months - Specifications
Request for Proposals for the appointment of a service provider to provide contact centre solution services to the Unemployment Insurance Fund for a period of thirty six ( 36) months.
Tender Close Date:
Johannesburg Water
Appointment Scheduling
Queue Management System
queue management system, queue management hardware, 21. 5 inch touch queue management freestanding kiosk with thermal printer, queue management server media player, 2 queue management display, 85 inch professional display for queue management solution, ceiling mount pole and bracket, 3 audio, 60w mixer power amplifier, 2way bassreflex speaker 30w black, speaker cable metres, 4 queue management software, queue management software must include software license for kiosks, queue management software tellers, queue management software call waiting screen, 5 professional services, installation, commissioning, engineering, and programming on site, drawings and documentation, health safety, project management
Tender Close Date:
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Illustrative example
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Choose an example to see how smart search can help.
You supply: Office chairs
How a tender might describe it
Supply of ergonomic seating for administrative work
The seating is described by its use, without repeating the product name.
Smart search helps connect what you supply with different descriptions. Try it with your own products during the free trial.
Start free trialYou supply: Pest control
How a tender might describe it
Insect and rodent management services
A different expression describes a related service.
Smart search helps connect what you supply with different descriptions. Try it with your own products during the free trial.
Start free trialYou supply: Toilet paper
How a tender might describe it
Supply of two-ply bathroom tissue
Another description of the product, including a purchasing specification.
Smart search helps connect what you supply with different descriptions. Try it with your own products during the free trial.
Start free trialFictional examples to explain how it works. This example does not run a search.
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Start with your email
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Tell us what your business supplies
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See matching tenders straight away
Matching tenders appear as soon as you save your products and locations. Explore groups and email settings at your own pace.
For teams and integrations
Integrate tender data into your system via the Tenders API and receive results in JSON or XML.
User testimonials
We selected helpful reviews from real users. Order may change periodically.
All tenders related to our product are captured by you and sent to us. In my opinion, it’s perfect—broad coverage and easy searches across the tender documents.
I like the way they provide information with the greatest possible accuracy. I love that.
Good information. All the information is very good!
Everything is perfect. They are a great help in finding tenders relevant to our field of work. I really appreciate that the tenders are sent directly to my email; it’s a huge help in identifying where I can contribute and what I can do.
Very good and accurate information about the tenders: consistent and precise.
You see a lot of tenders; you get emails with the alerts.
Smart search helped discover tenders I hadn't even imagined receiving notifications for.
The tool is truly effective at scanning tender documents, efficiently delivering bids.
It encompasses all portals in one place.
It's an extremely useful tool.
The idea of ​​using a keyword and sending the information by email is very good.
I consistently received notifications about tenders within the specific segment I chose to monitor. The system simplifies processes that used to be complex, offering a navigation experience that is easy, fast, and modern.
Very efficient: I receive the tenders quickly.
Why suppliers use BidHits
Filter tenders, save promising opportunities and ask questions about tender documents.
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Filters and map
Filter by location, procurement type and value. View opportunities on the map to decide what deserves a closer look.
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Favourites and notes
Save the tenders that interest you and add private notes, so you can return to your review later.
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Tender document assistant
Ask questions about documents the system can read. Check the answers against the tender documents and the official source.
Frequently asked questions
It is a government tender search service for South Africa. Find opportunities related to what your business supplies, keep separate searches organised and receive email alerts.
Start with your email. Then add specific products or services and the locations you want to search. Your first monitoring group is created automatically, so you can get started without setting everything up.
No credit card is required and there are no automatic charges. Try the service for 14 days and choose a paid plan only if you decide to continue.
As soon as you save what you supply and your preferred locations, you can see matching tenders on the site. Start with that list and explore filters and other tools at your own pace.
Official portals remain the source for tender documents and requirements. BidHits combines smart search, provincial filters, groups and alerts to help you focus on relevant tenders before reviewing each notice. Try it with your own products and compare it with your current routine.
They are separate searches for different parts of your business. You could have one called Well-equipped workplaces and another called Growing in the Western Cape, each with its own products, services and locations. You choose the names. The number of groups depends on your trial or plan.
Every plan includes email alerts. The Essential plan sends alerts directly to your main email. The Professional and Advanced plans let you group email addresses into lists, such as Sales and Purchasing, then choose which list receives alerts from each monitoring group. Groups define what to track; lists define who receives it. Several groups can use the same list. List and additional email limits apply to the whole plan, not separately to each group or list.
Alerts send matching tenders to your registered email according to the schedule available in your trial or plan. You can adjust email settings. Results appear on the site after you save your products and locations; emails follow the sending schedule. Where several daily sending times are available, the schedule applies across all groups and lists.
Use specific product or service names, such as office chairs. Smart search helps connect your offer with other descriptions, such as pest control and insect and rodent management. AI can make mistakes: check whether each opportunity is relevant and adjust your search terms when needed.
Filter by location, procurement type, dates and values, view opportunities on the map and save relevant tenders as favourites. Add private notes so you can pick up your review later.
Yes. The AI assistant answers questions about documents the system can read, within the question limit for your trial or plan. It supports your review; check the answers against the tender documents and the official source.
Look for the document or official notice link in the opportunity. If the source portal requires a login or restricts direct access, you may need to open the procurement page and download the documents there.
If you do not choose a paid plan, the tender list becomes limited. Nothing is charged automatically. You decide whether to subscribe and continue with the features of your chosen plan.
Human support is available for questions about access, searches, monitoring groups and settings. Start with the basics and explore other tools at your own pace.
Yes. The API is included in the Professional and Advanced plans, with one key per account and a separate API request allowance shared across its sessions. See the API documentation.
Plans start at R 332.50/month, with options for different needs and subscription terms. Plans are prepaid: check the total amount and duration before confirming. Start with the free trial and assess the results before subscribing, with no automatic charges.
See how BidHits works
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Transcript
Welcome to BidHits.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
For each opportunity, you can view a summary, access documents, mark it as a favorite, add private notes, remove what is not relevant, or view it on the map.
You can also use filters, run searches, and explore the day's opportunities directly on the map.
Start using BidHits now. It's fast, practical, and you can try it for free.
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